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Frequently Asked Questions

General Web Hosting FAQ

Does Fox Hosted have a Control Panel or some other utility to manage my website?

Yes, Fox Hosted features an enhanced user interface that is fully integrated with cPanel. Our single-sign on control panel gives you access to domain registrations, SSL certificates, and other hosting account features. Our hosting accounts feature cPanel which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.

What is the difference between name-based and IP-based hosting? 

Name-based hosting is when hosting sites share a single IP address, with site traffic directed by the server to the appropriate hosting account by examining 'host headers'. IP-based hosting accounts come with a unique IP address that is not shared with anyone else. At any time, for an additional $2 per month, you can convert a name-based account to an IP based account.
Some of the features that require IP based hosting are:
1.    Purchasing your own SSL certificate and using your own domain name for SSL access (secure socket layer).
2.    Anonymous FTP (file sharing) for your visitors is not possible under name-based hosting.
3.    Running scripts or software that requires a unique IP.

Can I add software to my account?

Yes. You have complete control over all aspects of your account, including the installation of software. If you install software not included in your hosting plan, we cannot guarantee its functionality and it will not be supported by our technical support staff. However, because we offer support for Perl, PHP, MySQL, and other programming languages, you have very few limitations when it comes to which software you can install. Finally, Fox Hosted is constantly adding new and exciting software applications that can be installed automatically through the control panel at any time

Can I monitor my disk space and bandwidth usage?

Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.

How much does additional bandwidth cost? 

If you need additional bandwidth for your account you will need to upgrade to a larger plan. You can upgrade to a larger plan through your control panel at Support Portal . The cost will depend upon the plan you select. You can also log into your control panel at any time to view your current bandwidth usage statistics.

What is Fox Hosted\'s DNS information?

The following is Fox Hosted's DNS information. You can use this when registering a new domain name or modifying an existing domain name.

Luinx Server Hosting
Primary Name Server     : NS1.FOXHOSTED.ORG
Secondary Name Server : NS2.FOXHOSTED.ORG

Windows Server Hosting
Primary Name Server     : NS1.FOXHOSTED.NET
Secondary Name Server : NS2.FOXHOSTED.NET

Can I upgrade my account if I need to?

Yes. You can upgrade your account at anytime. You will pay the difference between your current account and your new account. There are no extra fees involved in upgrading. You can upgrade your account by logging into your control panel.

How long does it take to set up a new account?

New accounts are guaranteed to be set up within 24 hours from the time we receive your order. Once an account is set up an activation notice will be sent to you via e-mail including your account information. You can begin uploading files to your new website immediately. You will be given a temporary web address to access the site prior to the completion of either domain registration or domain transfer so you can start working with your account right away.

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